Terms & Conditions

Welcome to Tech Care Hub ("we," "our," or "us"). By accessing or using https://techcarehub.co.uk/, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. About Us

Tech Care Hub provides mobile phone sales, accessories, repair services, and related products through our website and physical operations within the United Kingdom.

2. Use of Our Website

By using this website, you agree to:

  • Use the website only for lawful purposes.

  • Provide accurate and complete information when placing orders or contacting us.

  • Not attempt to interfere with the security or operation of the website.

  • Not misuse, copy, or distribute website content without our written permission.

We reserve the right to refuse service or terminate access where misuse or unlawful activity is suspected.

3. Products and Services

We strive to ensure that all product descriptions, specifications, pricing, and images are accurate. However:

  • Product images are for illustration purposes and may vary slightly from the actual item.

  • Availability of products is subject to stock levels.

  • We reserve the right to modify or discontinue products or services without prior notice.

4. Repair Services

Our technicians perform repairs using professional procedures and quality replacement parts where applicable.

While we take every reasonable precaution:

  • Customers are responsible for backing up their data before submitting a device for repair.

  • Tech Care Hub is not responsible for loss of data, software corruption, or pre-existing faults.

  • Devices with prior damage, liquid exposure, or unauthorized repairs may present additional risks during servicing.

If additional faults are discovered during diagnosis, we will inform you before proceeding where possible.

5. Pricing and Payment

All prices displayed are in British Pounds Sterling (GBP) unless otherwise stated.

We reserve the right to:

  • Correct pricing errors.

  • Update prices without prior notice.

  • Cancel orders resulting from obvious pricing mistakes.

Payment must be completed before products are dispatched unless otherwise agreed.

6. Orders

After placing an order, you will receive confirmation that we have received your request. This confirmation does not necessarily constitute acceptance of the order.

We reserve the right to cancel or refuse any order due to:

  • Product unavailability

  • Pricing errors

  • Payment issues

  • Suspected fraudulent activity

  • Other legitimate business reasons

If payment has already been processed, an appropriate refund will be issued where applicable.

7. Delivery

Delivery times are estimates and may vary due to courier services or circumstances beyond our control.

Tech Care Hub is not liable for delays caused by:

  • Weather conditions

  • Courier disruptions

  • Customs or governmental actions

  • Incorrect delivery information provided by the customer

8. Returns and Refunds

Returns and refunds are subject to our Returns Policy and applicable UK consumer laws.

To qualify for a return:

  • Items should be unused and in their original condition where applicable.

  • Proof of purchase may be required.

  • Certain products, customized items, or repair services may not be eligible for return unless faulty or required by law.

Refunds will be processed using the original payment method where appropriate.

9. Warranty

Where applicable, repairs or products may include a limited warranty covering manufacturing defects or workmanship.

The warranty does not cover:

  • Accidental damage

  • Water or liquid damage

  • Physical abuse

  • Unauthorized repairs or modifications

  • Normal wear and tear

Warranty terms may vary depending on the product or repair service provided.

10. Customer Responsibilities

Customers should:

  • Back up all important data before repair.

  • Remove passwords or provide necessary access where required for testing.

  • Ensure the device legally belongs to them.

Tech Care Hub reserves the right to refuse repairs where ownership cannot reasonably be established.

11. Intellectual Property

All content on this website, including text, graphics, logos, images, and designs, is the property of Tech Care Hub or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

12. Limitation of Liability

To the fullest extent permitted by law, Tech Care Hub shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of this website

  • Product purchases

  • Repair services

  • Loss of profits, business, or data

Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not control or endorse these websites and are not responsible for their content, policies, or practices.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

15. Changes to These Terms

We may update these Terms & Conditions at any time without prior notice. Changes become effective once published on this page.

Your continued use of the website constitutes acceptance of the updated Terms.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website:

TechCareHub
Website: https://techcarehub.co.uk/